FAQs
LiFePO4 battery cells are one of the safest lithium-ion batteries on the market. Their chemical properties make thermal runaway overheating almost impossible. They are inherently safe even under extreme conditions, posing no fire risk. LiFePO4 batteries feature high cycle stability, offering long service life even under heavy loads.
We have certifications including CE, IEC, ROHS, EMC, MSDS, UL, etc.
This is also a key concern for us. Through prolonged improvements and validation, our packaging is now very safe and reliable. When you open the package, you will feel the sincerity of our approach.
24-hour online after-sales support ensures easy resolution of your issues.
Yes, we welcome sample orders for testing and quality checks.
Not all models support this; some require a WiFi module. Most models offer app monitoring for iOS and Android systems.
Refer to the user manual to change the dial settings or check for poor contact in the communication cable. If it still doesn't work, contact our after-sales team.
Recommendations:
(1) Set the constant charging voltage to 53.5V to ensure full charging and calibrate SOC.
(2) Set the float voltage to 53V to enable charging when voltage drops to 51V after minor discharge, then calibrate SOC after full charge.
This keeps the system's SOC accurate.
Check possible causes step-by-step:
(1) Wrong DIP setting on the master unit.
(2) Incorrect battery type set on the inverter.
(3) Wrong communication cable used.
(4) Connection error at battery or inverter communication ports.
(5) Battery firmware too low to support the inverter.
The charging voltage is too low; try adjusting it to 53.5V or 54V.
The battery data status is abnormal. It has entered over-discharge protection; read the battery info on the display.
Possible short circuit in the power connection; turn off the battery and check the cause.
Check the total voltage if it's below 35V.
Go to the Eco-Worthy official website download center to download the relevant online user manual.
Yes. We specialize in R&D, production, and sales of renewable energy storage solutions and lithium-ion battery systems.
Of course, we can arrange shipping to most places as needed.